🔗 Source article (Salesforce): Click here
The Mybox of organisations (hospital, labo, ...) contains a user management section. It is possible to add people into groups and to give them a specific role. This manual gives an overview of the different roles, some examples and some practical information how to create users & departments.
Overview of all roles
Different roles can be assigned to the different users of Mybox.
A user of Mybox can be :
Administrator
User
Department Administrator
Invoicing Clerk
Additionally you can assign a Riziv/INAMI-number or a department to the user. A User with a RIZIV/INAMI-number is typically a doctor, someone without a RIZIV/INAMI-number an employee (administrative, nurse, etc.).
In the table below , you can see which functionalities belong to each type of user.
[ IMAGE: image.png ]
* Only hospitals using the 'kind en gezin oorscreening' flow are allowed to create users in the department deptnte without the Mybox plugin license.
Using mybox as administrator
The adminstrator takes care of the general configuration. The location of the files that need to be picked up, the ehealth certificate that needs to be replaced every 3 years, etcetera. The administrator can see all, but can not do all. Only caregivers with a inami/riziv can post prescriptions on recip-e. The following functionalities are available:
The general configuration (ehealth certificates, file API's, the ldap configuration)
The user management (managing the user accounts and how they will login)
The dashboard (how many messages are sent on a daily basis, and via which API)
The MyCarenet invoice flow for labs
Using mybox as user
A user has a riziv/inami number and/or belongs to minumum one department. The definition allows the following types of users:
Riziv/Inami | departments | funcctionalities |
no | yes | all messages directed to the configured departments |
no | no | invalid, may not be configured |
yes | no | all messages directed to that riziv/inami. |
yes | yes | all messages directed to that riziv/inami |
yes | yes | all messages directed to the configured departments |
Extra functionalities depending on the caregiving quality
Only qualities that are allowed by Ehealth to use a certain Ehealth services will be able to use see the mapping actions:
Recip-e: DOCTOR, DENTIST, MIDWIFE,...
Mycarenet: DOCTOR, DENTIST,....
Vitalink: DOCTOR, DENTIST,..
eGMD: DOCTOR, DENTIST,...
More details are available on www.ehealth.fgov.be
Using Mybox as department administrator
The department admin can follow-up all messages to the departments he or she belongs to. Use the department tab to add extra departments.
Naming of departments should follow kmehr-specification:
https://www.ehealth.fgov.be/standards/kmehr/en/tables/healthcare-party-type
Using Mybox as invoicing clerk
The invoicing clerk can perform a check for a certain patient by providing his/her 'Rijksregisternummer or BIS' (SSIN) and a specified date in the past. The system will provide an answer from MyCarenet concerning the insurability for that patient on the requested date.
This role is more and administrative role without any further privileges.
Mapping the real world to a user configuration
Actor | Wants to | Advised configuration |
Caregiver with riziv/inami | see all messages directed to myself within the organization | User, with a subquality and rizivnumber |
Caregiver with riziv/inami | see all messages directed to myself within the organization and to my departments | User, with a subquality and a rizivnumber, registered in one or multiple departments |
Caregiver with riziv/inami |
see all messages directed to myself within the organization and the ones of my department colleagues.
reply and send message as myself within the organization
| Partial possible. Or you configure the user as department administrator without riziv (and have not the possibility to send something) or you configure the user as a "user" in department, but in that case you will not be able to see the messages that were adressed directly to the colleagues |
Administrative actor | see all messages directed to my department and the doctors inside it | Department administrator, registered in one or multiple departments |
Administrative actor | keep track of messages that are not properly addressed and address them to a caregiver or departments inside my organization | Administrator |
Administrative actor | see all the messages of all doctors who I am working for. The doctors are not working in a department | Try to position the doctors in departments and create a department administrator for these departments |
IT or Application Manager | manage the Mybox application | Administrator |
Administrative actor in Lab or Policlinic | Can perform a check concerning a patient's insurability. This improves the quality level of invoicing and administration | Invoicing clerk. |
Granting acces to a new user
Go to Settings > user and departmentsChoose the correct tab (Users or Departments)
Click on the "+"-icon in the lower-right corner
While it is possible to create any kind of department it is strongly advised to use the IDs of departments as defined by the kmehr standard: https://www.ehealth.fgov.be/standards/kmehr/en/tables/healthcare-party-type .
Example: deptradiology, deptemergency,...