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If you enabled ADRXML-export and chose an export folder via the Settings of Unified Messaging, but you'd like to see the content of the attachement inline (= inside the xml-export) instead via file reference, you can activate this option as follows:
open an SQLclient and go to the UM database (default name is HCUM)
Execute this statement:
update SETTING set SETTING_VALUE='true' where SETTING_FIELD='ADR_XML_INLINE_ATTACHMENT';
Restart service Unified-Messaging.
As of now, your attachment will be Base64-coded in the xml-export instead of being referred to as file-reference:
<Attachment> <Content>dGVzdCBkb2N0b3I=</Content> <Name>test.txt</Name> <MimeType>plain/text</MimeType> <FunctionalType>dma-rep</FunctionalType> <Encoding>UTF-8</Encoding> </Attachment>
instead of:
<Attachment> <FileReference>ADR_202109249090900_3100002766192\test.txt</FileReference> <Name>test.txt</Name> <MimeType>plain/text</MimeType> <FunctionalType>dma-rep</FunctionalType> <Encoding>UTF-8</Encoding> </Attachment>
