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Unified Messaging: Update

Geschreven door Wim Jans

🔗 Source article (Salesforce): Click here


This procedure describes how to update UM/Mybox version 7.x or higher and is intended for IT/System-administrators with acces to the Unified Messsaging-server.


Important: Take a backup of the DB prior to the update

Important: If there are users connecting to Mybox for Recipe, you should warn them for a downtime of 15-30 minutes during the update.
Important: You must run the update on the SERVER on which Unified Messaging/Mybox is running.
Important: If you are using a ssl-connexion, you need to stop de service Unified-Messaging before running the update.

The version of UM/Mybox is written at the bottom of the login-page and at the top-left corner above the menu.

Procedure:

  • If you connect to the database via Integrated Security, you must run the installer with the correct AD-user.

  • If you are unsure, check the connection string in C:\Program Files\unified-messaging\application.properties

  • If you don’t know the correct AD-user, check the DBOwner of the database of Unified Messaging.

  • The installer will remember previous values in case of update (Environment, DB-connectionstring, ports)

URL connection test

[ IMAGE: image.png ]


Choose Ehealth Environment: Production (default) or Acceptance.
If necessary you can configure a proxy here.
Click Test-Next.
In case of errors during this check, you can find the general and firewall-requirements here: Minimal requirements

Database connection check

(minimum version MS SQL 2016)

[ IMAGE: image.png ]


Verify the database URL.

  • Example if you use integrated security:

jdbc:sqlserver://hostname\instance;database=HCUM;integratedSecurity=true

Leave username/password empty.

  • Example if you use Sql user:

jdbc:sqlserver://hostname\instance;database=HCUM

Provide the correct username/password for this user.

Listening port check

[ IMAGE: image.png ]



Listening Interface: choose on which network-interface Unified Messaging will be available.

Admin-port check

[ IMAGE: installscreen5.png ]


Backup confirmation check

Check if backups are OK:


[ IMAGE: installscreen6.png ]

Machine-ID

In case of an update the MachineId won't change and you continue with 'Next':

[ IMAGE: installscreen7.png ]

Unified Messaging will update and take a few minutes to restart.

Check your Mybox-interface after restart, typically: http://localhost:8080

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